Like the vast, unexplored depths of the ocean, chatbots and AI are a relatively new frontier with exciting possibilities waiting to be discovered. Breakthroughs in AI for enriching business to consumer relations have companies jumping into the bandwagon to launch sophisticated bots to provide better customer service. When it comes to leveraging chatbots for business-to-business […]
Defined as any virtual program that replicates human conversation, chatbots are widely used in different industries such as food service, healthcare, finance, and, most especially, retail. Chatbots are a snowballing movement on social media and messaging apps because more and more businesses recognize their their potential for enabling better customer service. Here’s how chatbots […]