A Customer Service Chatbot Like Bea of BPI is The Next Best Thing That Can Happen to Your Bank

Customer service is now being converted to conversational service which is rapidly becoming the new norm in the B2C (business to consumer) setup. With Messaging as a Platform (MaaP), conversations never have to end and businesses can (1) have direct communication with consumers, (2) personalize customer experience, (3) provide instant, real-time, 24/7 customer service, (4) […]

Learn What a Superior Product Information Chatbot Looks Like With SAM on FB Messenger:

When it comes to delivering product information, there’s nothing better suited for the job than a chatbot. Aside from breaking down heavy chunks of information into bite-sized, digestible messages and providing conversational customer service, chatbots can also turn simple inquiries into purchases; making them vital for customer retention and conversion. To further demonstrate how […]