12 Ways Chatbots Will Change Your Business

If you’ve never heard of “Xiaomi”, you should.Dubbed “Dian Xiaomi”, it is one among many chatbots that have begun the new revolution in business, marketing, and sales. In November 11 last year (hence the event name, “11.11”), Alibaba launched a one-day sale that is considered the “World’s Biggest 24-Hour Sales Event”. The revenues racked up […]

How to Use Chatbots to Succeed in Customer Relations Management

Using technology to advance your customer relationship management strategy is no longer an option. It is a must, if you wish to succeed and thrive in today’s market.   Keeping your customers loyal and satisfied is no longer just about coming out with top-of-the-line products and unique services.  It must also include giving the customer […]